ZAIDAAN PERSONAL PORTFOLIO 2026
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Chapter 00: ENTRY Skip to content Context
PERSONAL PORTFOLIO Focus
Supporting people. Streamlining operations. Building practical digital systems.
Location
Cianjur, West Java, Indonesia
WHO IS ZAIDAAN ZALFAA? I’m a Computer and Network Engineering graduate based in Cianjur, West Java, with hands-on experience across community operations, digital transactions, customer support, website and order management, automation, and basic IT support.
My work includes managing buyer-seller transactions, helping resolve day-to-day customer and community issues, operating online services, and building practical Telegram and Discord bot systems.
CHAPTER 02 / EXPERIENCE
EXPERIENCE Community Operations & Transactions Way 2 Eternal Community
Part-time · Remote / Self-managed
Managed and coordinated buyer-seller transactions for a Discord-based online trading community. Responded to member inquiries and supported dispute resolution between buyers and sellers. Supported the Bloxistry partnership and Shopee affiliate voucher activities. Maintained transaction records and supported basic financial administration. Nov 2025 — Present
Website & Order Management NXRDEN Store
Part-time · Remote / Self-managed
Supported daily operations for an online Robux store, including website, order, payment, and delivery workflows. Processed customer orders and checked payment information. Responded to customer questions and helped resolve order or payment issues. Nov 2025 — May 2026
Customer Service & Order Processing Seraphim Robux Store
Processed customer orders and checked transaction information before fulfillment. Communicated with customers about order progress and issues. Built a Python-based Telegram bot to automate order tracking. Feb 2026 — Mar 2026
Event Facilitator Mandalawangi Outbound
Facilitated outbound and team-building activities. Supported participant safety and event logistics. Developed the MAP OBM website as the company’s information platform. Sep 2022 — Oct 2023
IT Intern JP.Computindo
Performed basic troubleshooting for office PCs and printers. Installed software, supported system setup, and provided basic office IT support. Mar 2022 — Jun 2023
CHAPTER 04 / SKILLS
SKILLS
01 Core OperationsCustomer Service Administrative Support Transaction Handling Community Operations Communication Record Keeping
02 TechnicalWebsite & Order Management Basic Python Scripting Telegram Bot/Automation PC & Printer Troubleshooting Software Installation Video Editing MikroTik & Computer Networking
03 AI & WorkflowPrompt Engineering LLM Integration AI Workflow Design AI-Assisted Development Technical Specification Design Evaluation & QA CHAPTER 06 / EDUCATION Education
Universitas Terbuka Incoming Undergraduate Student — Information Systems
Officially enrolled and scheduled to begin undergraduate studies in Information Systems in 2026.
Starting 2026
Rudi Russel Sprachschule Intensive Deutschkurs
Completed a six-month intensive German language program focused on building a strong foundation in German.
Oct 2023 — Apr 2024
SMKN 1 Pacet Computer and Network Engineering
GPA 3.80/4.00
2020 — 2023
CHAPTER 07 / CREDENTIALS & INVOLVEMENT Credentials & Involvement
Certifications 01 02 Computer Network Development with MikroTik Karier.mu / LKP Bina Karya Mandiri
Issued 9 Sep 2023 Duration 14h 56m Training Activity Score 88
View Certificate 03 Organizations 01 E-Sport SMKN 1 Pacet Chairman
02 Ripple Studio Creative Team / Editor
ZAIDAAN Cianjur, West Java, Indonesia
© 2026 Zaidaan Zalfaa